Question 1

It's a toilet seat. Isn't that a little strange?

Accepted Answer

It replaces your existing seat and looks completely normal. Your health gets checked without you ever having to think about it.

Question 2

Do I have to use it every day?

Accepted Answer

No. A few sits a week is enough to track your trends. There's nothing to keep up with.

Question 3

Is it watching me? Is my data safe?

Accepted Answer

No camera and no microphone, ever. All data is encrypted. Your data is shared only if and when you choose.

Question 4

What about guests?

Accepted Answer

The Smart Seat recognizes up to five registered people in your home using BioID. Guests can use the Smart Seat normally; the Seat won't calculate vitals for anyone who isn't registered.

Question 5

Is it accurate? Can I trust it?

Accepted Answer

The Smart Seat vitals are built on a decade of clinical research and validation. You'll see your readings as trends against your own normal.

Question 6

Will it replace my doctor or my blood-pressure cuff?

Accepted Answer

No. The Smart Seat is a wellness device. It helps you notice when something's worth a conversation with your doctor. It doesn't diagnose or replace a doctor or blood-pressure cuff.

Question 7

Do I need to be tech-savvy?

Accepted Answer

If you can use a simple app, you're set. Setup takes minutes, and there's nothing to wear or charge.

Question 8

How do I share my data?

Accepted Answer

You may elect to share data with loved ones and / or caregivers inside the Casana app. You may also export your data to share with your healthcare provider.

Question 9

How difficult is installation?

Accepted Answer

Most customers complete installation in just a few minutes with basic tools. The Smart Seat installs just like any other toilet seat. No plumber required. Just follow our simple step by step installation guide.

Question 10

Does it require electricity?

Accepted Answer

No, the Smart Seat is battery powered. No charging required. The battery should last several years. Casana will send you new batteries as needed.

Question 11

How do I clean and maintain it?

Accepted Answer

You can clean the Smart Seat like you would a normal toilet seat, without abrasive materials.

Question 12

What's your return policy?

Accepted Answer

We offer a 30-day money-back guarantee. If you're not completely satisfied, return it for a full refund, no questions asked.

Frequently Asked Questions